What is Caesars Racebook?
Caesars Racebook is a mobile wagering site that offers pari-mutuel betting on
the best horse races worldwide in a safe and secure site.
How much does it cost to be a Caesars Racebook member?
You can become a Caesars Racebook member for FREE. There is no charge for
sign-up. Additionally, there are no p
er-wager fees nor are there fees for
certain types of deposits and withdrawals.
Is Caesars Racebook legal?
Caesars Racebook is a US-based, licensed, and legal horse racing betting app that is a service of NYRAbets, LLC. under its Oregon Racing Commission Multi-Jurisdictional Simulcasting and Interactive Wagering Totalizator Hub license.
What states is Caesars Racebook legal?
Caesars Racebook app is now available on iOS, Android, and Desktop in California, Colorado, Connecticut, Florida, Illinois, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Montana, North Dakota, New York, Ohio, Oregon, Pennsylvania, Washington, West Virginia, and Wyoming.
If Caesars Racebook isn’t live in your state of residence, check out Caesars Sportsbook in the meantime!
Why should I join Caesars
Racebook?
You’ll earn Caesars Rewards Reward Credits and Tier Credits on every wager,
plus Caesars Racebook features a secure, state-of-the-art wagering platform
that allows you to quickly and accurately place your bets and watch video feeds
of races worldwide, including streaming in HD from Horseshoe Indianapolis, Belmont, and Saratoga.
How do I register for a Caesars
Racebook account?
Fill out the registration form. Even if you have a Caesars Sportsbook account, you’ll need to
create a new account with Caesars Racebook. For help, call 1-866-775-9880.
How long does it take to sign
up?
It should take less than five minutes to complete the registration form.
Remember, you must make an initial deposit before you can begin to place bets.
How do I deposit money for
wagering?
There are several depositing options, including ACH Bank Transfer, Credit/Debit
Cards (Visa/Mastercard/Discover), and Green Dot MoneyPak. Learn more about these options
by
visiting our Funding Page.
Why doesn’t my credit card work
on your site?
Please check with your bank or credit card provider for online gambling
restrictions. Also check if there are limits to cash advances, as these
transactions are processed as such. Name and address must match the card you
are trying to use.
How can I be sure my money and
transactions are secure?
Caesars Racebook utilizes state-of-the-art technology and internal controls to
ensure all account activity, including wagering and depositing, is reliable,
safe, and secure.
When can I wager?
Once you deposit funds into your account, you can begin wagering immediately.
How do I place a wager?
With Caesars Racebook, you’re able to place bets directly from your mobile
device. Simply download the Caesars Racebook app in the
iOS App Store or at www.caesars.com/racebook.
Is the Caesars Racebook app
available on other platforms?
Caesars Racebook is available on iOS, Android, and desktop.
What tracks are available for
wagering?
Caesars Racebook offers wagering on races at more than 300 Thoroughbred,
Harness, and Quarter Horse tracks worldwide, from Hong Kong, France, UK, Ireland, Australia and many others.
Can I watch any race on Caesars
Racebook?
You can watch streaming video and bet on races run at over 300 racetracks
around the globe.
How do I access HD Video?
To access live, streaming HD video:
1. Log in to your Caesars Racebook
Account
2. Select your Track
3. The Program view will appear in
the center of your screen.
4. Click the video icon on
the right-hand side of the Program header.
How can I watch Race Replays?
To watch a replay of a horse running today:
1. Log in to your Caesars Racebook
account
2. Within the program view in the
middle of your screen, click on a horse name
3. A new drop-down will appear.
4. Click the video icon under the
Relay column to see that race replay.
To watch a past replay not associated
with a horse running today:
1.
Log in to Caesars Racebook
2.
In the left navigation, select Results/Replays
3.
Choose from Today’s Racing or select a date in
the past
Am I eligible for the Caesars
Rewards loyalty program?
When you open a Caesars Racebook
account, your existing Caesars Rewards number will be linked to your account
when signing up for the Racebook app. If you did not already have a Caesars
Rewards account, a new one will be created for you when you sign up for the
Racebook app. If you have self-excluded or are banned, you will not earn
Caesars Rewards.
I have questions about Caesars
Rewards, who can I speak to?
Our customer service team is here
to answer any of your questions, please call us at 1-866-775-9880, email
[email protected], or visit the Caesars Rewards FAQ page here.
How can I link my Caesars
Rewards account number to my Racebook account?
If you have an existing Caesars
Rewards number, it should automatically be linked to your Caesars Racebook
account when you sign up. If this did not happen, please call our customer
service team at 1-866-775-9880 and they'll link your Caesars Rewards account
number to your Caesars Racebook account.
What are Tier Credits?
The Tier Credits you earn in a
calendar year add up to your annual Tier
Score, which determines your Tier Status within Caesar Rewards. The more Tier
Credits you earn, the more perks you get!
What are Reward Credits?
Reward Credits are earned based on your casino gaming, hotel, dining and entertainment activities at over 50 Caesars Rewards destinations. Now, Reward Credits can also be earned with Caesars Sportsbook and Racebook apps and most Caesars Sportsbook retail locations. Reward Credits are your comps to use for free play, hotel stays, dining, and more at all Caesars Rewards destinations and our network of Caesars Rewards partners.
How do I start earning Tier
Credits and Reward Credits?
For every $3 you wager you will
earn 1 Tier Credit and 1 Reward Credit.
When will my Tier Credits and
Reward Credits be deposited into my
account?
Your Caesars Rewards balances will
be updated within 36 hours of bet settlement.
How do I check my current
Caesars Rewards balance?
When logged into your account, you
can check your current Caesars Rewards balance by clicking the Menu and
selecting “Caesars Rewards” in your left hand navigation panel.
Can I redeem my Rewards Credits
for Free Race Play?
Yes, you can redeem your Rewards Credits for free race play or use in
the store under Menu > Caesars Rewards > Redeem.
Do Reward Credits expire?
Reward Credits are valid as long
as the player obtains at least one Reward Credit every six months. If the player
does not obtain any Reward Credits within any six-month period, the entire
Reward Credit account balance will expire.
Who do I call if I have a
discrepancy with winning wagers that have not been credited to my account and
the Caesars Rewards account associated with those winning bets?
In the unlikely event you notice a
discrepancy, please call us at 1-866-775-9880 and we’ll be happy to help.
Why can’t I log in with my
Caesars Sportsbook credentials?
How do I change my address on
file?
Click here to download the address change
form and email it to:
[email protected] or FAX to:
1-866-697-2946.
Why can’t I wager money from my
Caesars Sportsbook wallet in the Caesars Racebook app?
Similar to how you have separate
login credentials between the Caesars Sportsbook and the Caesars Racebook
applications, both apps have separate wallets. This means your money in the
Caesars Sportsbook app can only be used in the Caesars Sportsbook app, and your
money in the Caesars Racebook app can only be used in the Caesars Racebook app.
How do I withdraw money from my
account?
Your wagering account is credited immediately after a winning wager becomes
official. You can withdraw funds at any time. Withdrawal requests will be processed within five (5) business days after receipt of the withdrawal request and is subject to standard banking restrictions. You will be permitted to withdraw funds from your Caesars Racebook account to your personal checking account with electronic funds transfer if you have made at least one cleared deposit to your Caesars Racebook account using the same personal checking account. In addition, you may not withdraw any uncleared funds, although all winnings in excess of your uncleared funds amount may be withdrawn at any time. Caesars Racebook does not currently charge for this service. However, Caesars Racebook reserves the right to charge a fee without prior notice. You will be notified of Caesars Racebook applicable transaction fees, if any, prior to confirming your withdrawal request.
To withdraw by check, please submit your check withdrawal request to [email protected].
Who do I call about winning
wagers that have not been credited to my account?
In the unlikely event you notice a discrepancy, please call us at 1-866-775-9880.
How do I check my Caesars
Rewards account balance?
To check your Caesars Rewards balance, visit https://caesars.com/myrewards/profile/
and log in using your Caesars Rewards online account information. For more
information about Caesars Rewards, visit
https://caesars.com/myrewards/exchange.
Can I redeem Reward Credits
from my Caesars Rewards account for wagering credits?
Not yet, but we’re working on it! Watch for announcements about Caesars Rewards
redemptions in the Caesars Racebook app.
Is it possible to cancel
wagers?
Yes. If you make an error, you can go to your bet slip and select the
Cancel Wager option to cancel your wager.
For Thoroughbred racing wagers, no
wager over $500 in win, place, show pools on any betting entry and/or $50 on
any one combination in daily double, exacta, quinella, trifecta, pick three, or
other pools may be cancelled on the Internet. If this is the case, you must
call 1-866-775-9880.
For Harness racing wagers, no
wager over $100 in win, place, show pools on any betting entry and/or $50 on
any one combination in daily double, exacta, quinella, trifecta, pick three or
other pools may be cancelled on the Internet. Caesars Racebook management
reserves the right to refuse any cancellation which may cause substantial
altering of odds, prices, or betting totals, and will certify in writing, to a
finding either allowing or rejecting such request.
Why can't I withdraw all my
balance?
If you are trying to make a withdrawal and notice your entire balance is not
withdrawable, it means that a certain amount has yet to clear. If you cannot
withdraw your balance and it has been more than 7 days since you last made a
deposit into your account, please call Customer Service at 1-866-775-9880 for
further assistance.
How do I get my W2Gs?
In the left navigation select My Account then Transactions / W-2G and select
the year. If unable to obtain this information online, email your request with
year and date range to:
[email protected]
What are IRS withholding rules?
Please visit the Tax information Page with IRS withholding rules.
How do I see my wagers placed on a previous date?
Select the My Bets in the left navigation and select your date range.
Do you pay full odds on all winning
wagers?
Yes,
Caesars Racebook pays full track odds on all winning wagers.
What type of handicapping
information does Caesars Racebook offer?
Caesars Racebook has a complete online store where handicapping, past
performances and tips can be purchased with account funds. Trackmaster
Selections (as indicated by the thumbs-up symbol and comments on top three
selections within the wager pad) are available for free on all North American
tracks.
What happens to my bets if my horse is scratched?
Caesars Racebook follows the rules in the jurisdiction where the host track is
located. Refunds will be issued or post-time favorites will be assigned in
accordance with the host track’s policies for handling scratches. If you have
already placed a wager that includes that horse, your ticket will be changed
based on the rules at that track concerning scratches. Your ticket will usually
either be cancelled or the scratched horse will be replaced with the current
favorite for that race. The decision of the host track is final and it is
ultimately the track’s discretion if a certain wager will be refunded or if a
scratch warrants a post-time favorite or consolation payout. Additionally, if
your ticket is cancelled, any Tier Credits that would have been earned are also
cancelled.
General rules for scratches are as
follows:
Single Race Wagers
(Exacta/Quinella/Trifecta/Superfecta/Super-Hi-5/Win/Place/Show): All wagers on
scratched horses are refunded.
Pick 4/Pick 5/Pick 6/Grand Slam: If
your horse is scratched in ANY LEG, you will receive the post-time favorite,
providing your wager is live going into the leg from which your horse is
scratched.
Doubles/Pick 3 in Major circuits
(NY, FL, KY CA, LA, NJ and others): If your horse is scratched BEFORE the first
leg is run, you will receive a refund. If your wager is still live going into
the second or third leg and your horse is scratched, you will receive a
consolation payoff, providing your wager wins the other two legs.
Doubles/Pick 3 in other circuits
(PA, AR, NM, TX, IL, MN, Canada, and others): If your horse is scratched in ANY
LEG, you will receive the post-time favorite, providing your wager is live
going into the leg from which your horse is scratched. If you already have the
post-time favorite included in your wager and have more than one horse included
in that leg (and one or more of your horses are scratched), you will receive
the post-time favorite for each horse that is scratched.
These rules can change based on the
tracks’ decision.
Can't find what you are looking
for?
At Caesars Racebook, we pride ourselves on providing excellent customer
service. If you have any questions that we might not have covered, please call
us at 1-866-775-9880 or email: [email protected]. We take your
inquiries seriously and look forward to serving you.